** For hand stamped metal pieces:
Will all letters/numbers be perfectly lined up?
No, each letter is individually hand stamped, making it impossible to get the letters perfectly straight. The slightly offset letters add to the charm of a hand stamped piece! Please expect a variance from our pictures as every piece is different.
**Each piece will slightly vary from what you see on the website. As each piece is custom made and not the exact item seen on the site.

What is your cancellation policy?
Please let us know as soon as possible by emailing us. Preferably within 24 hrs of order being placed. Providing that we haven’t started your order, we will be able to issue a refund. If materials have been allocated and used, then a partial refund will be made.